Cloud Contact Pricing

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Cloud Contact Pricing

Cloud Contact contains a rich set of features to support superior and consistent Customer Experiences in every interaction, across every channel, an real time.  Together with Iristel's industry-leading hosted voice platform, Cloud Contact will enable your Contact Center to deliver unbeatable value to your clients.

Core Voice


Manage all Inbound, Outbound, and Blended
campaigns


starting at $80.00/m per user

Get started with the most essential

Core voice features:

  • Inbound, Outbound & Blended Voice Campaigns


  • Automatic Call Distribution


  • Auto Dialers (Preview, Progressive, Reverse Progressive, Power & Predictive)


  • Interactive Voice Response (IVR)


  • Low-Code Development Tools


  • Security & Quality Monitoring


Start a Demo

Omnichannel


Manage all interactions across every channel with the

Unified Inbox.


starting at $110.00/m per user

Get everything in the Core Voice  package,

plus the following:.

  • Omnichannel Unified Inbox


  • WhatsApp Business


  • Facebook and Facebook Messenger


  • Webchat (audio, video calls, screenshare)


  • Email


  • SMS & MMS


  • ChatBot


  • Workforce Management


  • Gamificatiion


Start a Demo

Add ons

AI Recording

Call Recording AI

$7 per user/ per month

Additional usage charges apply at $0.015 per minute

Speak with a specialist

Notes

  1. A third-party provider is required for WhatsApp Business & SMS Integrations.
  2. Core Voice & Omnichannel users cannot be mixed under the same tenant.
  3. Usage charges are billed separately.
  4. Service-term agreement is required.
  5. Set up fees and custom development fees carry extra charges. Each installation is unique so charges will be assessed and quoted individually.


Get your demo and revolutionize your Contact Center today!

Check out our other Cloud Calling Services