Why Businesses choose Iristel

Facilities-based carrier with coast-to-coast coverage.

99.999% uptime and enterprise-level infrastructure.

Intelligent automation for contact centers and recordings.

Trusted By Business across CanadaEmpty heading

Uptime Guarantee

Phone numbers served

8x

Coverage

Canadian Support

Official ESET Partner for advanced cybersecurity protection.

Services in 70+ countries and growing.

Supporting carriers, resellers, and enterprise clients.

Our solutionsEmpty headingEmpty heading

Seamless, scalable communication that keeps your team connected anywhere. Integrate with Microsoft Teams or Cisco Webex, desk phones, or mobile.


  • HD-quality voice with global reach
  • Scalable plans for any business size
  • Carrier-grade infrastructure & support


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Deliver exceptional customer experiences through intelligent automation. Empower your agents with AI-driven tools that streamline workflows.


  • AI-powered routing & speech analytics
  • Real-time sentiment and performance insights
  • Multichannel integration: voice, chat, email
  • Secure, scalable, and cloud-based
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Smarter conversations start with smarter insights. Harness AI to automatically record, transcribe, and analyze customer interactions.


  • Speech-to-text transcription & keyword tagging
  • AI sentiment & tone detection
  • Encrypted cloud storage & easy playback
  • Custom dashboards for insight tracking
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Expand your reach with Canada's carrier-neutral network. Partner with Iristel for wholesale voice, numbering, and infrastructure solutions.


  • 2,100+ rate centres across Canada
  • Global numbering & interconnection
  • White-label and partner-friendly options
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As an official ESET Partner, Iristel integrates cutting-edge cybersecurity into every layer of your network — from endpoints to cloud voice infrastructure.


  • ESET threat prevention & malware defense
  • Continuous monitoring and intrusion alerts
  • Protection for voice, data, and devices
  • Optional vulnerability scans & risk assessments
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  • Does Iristel provide services across all of Canada?

    Yes. We operate a facilities-based network across every province and territory. 

  • How is AI used in Iristel’s contact center solutions?

    AI automates call routing, transcribes conversations, and analyzes sentiment to enhance both agent performance and customer experience.

  • What does the ESET partnership mean for customers?

    It means world-class cybersecurity integrated into your communications — protecting voice, data, and endpoints from threats.

  • How quickly can my business deploy Iristel’s solutions?

    Most deployments are completed in days with guided onboarding and dedicated support.

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Iristel is proud to announce its nomination for Markham's 2024 Business Excellence Award, recognizing our commitment to innovation and outstanding service.