Insight & Moments
Harness the Power of AI
Real-World Business Solutions
Real-World Business Solutions
Our Insights feature is designed to tackle real-world business challenges by leveraging cutting-edge AI to identify and understand key moments within your conversations. Unlike simple data extraction, Insights delves into the context of entire conversations.
Tailored Moments
Access up to three carefully curated Moments tailored to your unique business needs. These Moments are seamlessly integrated into our intuitive dashboards, offering actionable intelligence out-of-the-box like never before.
Experience the future of call recording with Iristel today!
Unlocking the Value of Conversations
At Iristel, we harness AI to capture key Moments from any network conversation, transforming them into actionable insights that deliver real business value.
Seamless Setup
Say goodbye to hardware headaches and lengthy setups. We’ll get you up and running in hours, not days, ensuring immediate access to value.
A sneak peek into the experience
Get Started Today Contact Iristel to enable this feature and unlock the full potential of your conversations with AI-driven insights!
Moments – transforming Complaints into Opportunities
An expected level of service that has not been delivered.
Moments: Complaints is designed for customer-focused organizations aiming to efficiently track and analyze complaints across their business, fostering positive transformation and enabling data-driven decisions. It identifies and highlights complaint instances in recorded calls and online meetings, offering actionable insights to promptly address customer concerns, nurturing an environment of exceptional service and satisfaction.
Moments is the ultimate solution for unlocking the true value of your business conversations. This award-winning AI-powered conversation intelligence solution excels in transforming conversations into actionable business insights. Leveraging cutting-edge technology, Moments analyzes the context of entire conversations, allowing us to connect and correlate Moments across all interactions. Cloud-based, out-of-the-box, and simple to use, Moments offers unparalleled business intelligence, delivering immediate value in ways never experienced before.
Data-Driven Decision Making & Proactive Service Improvement
Utilize valuable customer feedback for informed decision-making, enhancing products, services, and the overall customer experience.
Detect specific issues like incorrect billing or damaged deliveries, enabling swift action to streamline operations, reduce inefficiencies, and proactively address areas for improvement.
Streamlined Complaint Management
Automate complaint tracking and resolution to streamline complaint management processes, saving time and resources.
Empowered Managers
Equip managers with powerful tools and insights, enabling effective complaint handling and driving continuous improvement.
Enhanced Customer Satisfaction
Identify pain points and challenges in the customer journey, allowing prompt resolution and leading to increased customer satisfaction and loyalty.
Key Features
Data-Driven Decision Making & Proactive Service Improvement
Enhance products, services, and customer experience with actionable insights. Streamline operations and address inefficiencies promptly.
Effective Complaints Management
Save time and resources through automated complaint detection and validation.
Empowered Managers
Equip managers with insights and tools for effective complaint handling.
Addressing Churn Risks
Improve customer satisfaction and loyalty by resolving pain points quickly.
Discover More
Standard Recording: Our Call Recording solution offers the ultimate answer for businesses of all sizes, providing affordability and flexibility like never before.
Unified Capture: Designed to address modern communication needs, it collects and integrates content from various channels into a single platform, enabling comprehensive records for individuals or teams.
Get Started with Iristel!
Bid farewell to hardware headaches and lengthy setups. We'll get you up and running in hours, not days, ensuring immediate access to value.
Delivering data-driven insights for impactful business intelligence, keeping you at the forefront of the AI revolution.
