Unified Capture:
All Recordings in One Secure Platform
The Optimal Solution to Meet Regulatory Requirements
All Recordings in One Secure Platform
Unified Capture is designed to address the evolving communication needs of modern businesses.
It collects and integrates content from various channels, including voice, video, and text-based interactions, and consolidates all this data into a single, secure platform. This enables organizations of all sizes to maintain comprehensive records for individuals or teams.
This solution is ideal for meeting regulatory requirements and provides a robust dataset that can be leveraged to enhance customer satisfaction, accelerate internal training initiatives, and resolve disputes efficiently.
Why Unified Capture Works Better
Comprehensive Data Collection
No need for hardware or services. Our solution is affordable, scalable, and can be deployed in a flash.
Regulatory Compliance
Maintain thorough records that meet regulatory standards effortlessly.
Enhanced Customer Experience
Utilize the consolidated data to improve customer service and satisfaction.
Training and Dispute Resolution
Leverage detailed records for effective training and quick resolution of issues.
Experience the future of call recording with Iristel today!
A Sneak Peek into the Experience
Instant Search:
Easily find the call you need with a "Google-like" search. Locate calls in seconds.
Detailed Metrics:
Access and visualize key metrics related to call volume and call duration.
Playback Flexibility:
Replay, fast forward, rewind, and share recordings as needed.
Quick Decision-Making:
Access essential data instantly to make informed decisions.
Centralized Interface:
Manage recordings from multiple sources in a unified and consolidated view, simplifying access and control.
Advanced Features
Activity Summary:
Quickly grasp the overall activity and key interactions.
Capture Playback:
Replay important calls with ease, fast forward, rewind, and share recordings.
Basic Reporting:
Access essential reporting tools to monitor and analyze interactions.
Legal Hold & Bulk Controls:
Simplify administration with legal hold and bulk control features.
Discover More
Standard Recording: Our Call Recording solution offers the ultimate answer for businesses of all sizes, providing affordability and flexibility like never before.
Insights: Transforming business conversations into actionable insights, it offers AI-powered tools like Moments, uncovering valuable insights across Voice of Customer, Employee Safety, and Sales Performance.
